WELCOME TO RADIANT GLASS CONCEPTS®
YOUR ONE STOP SOLUTION FOR EVERYTHING GLASS
Good Day Michiel
WOW I was so impressed four years ago in 2016 with your skylight installation and now again with the quality and service excellence rendered by your business, Radiant Glass Concepts – Radiant Skylights, which I thought appropriate to share with you as a HAPPY CUSTOMER experience.
I first got to know you when top architect Gardiol Bergenthuin referred me to you in 2016 after I had many years of very costly skylight problems related to a previous installations (not initially installed by your business)
Michiel, you are very knowledgeable about how quality and service processes work, but the most impressive trait was observing your keenness to:
The service responsiveness and drive is always immediate. What blew my socks off was that this service excellence is done for certain aspects outside what would expect after your installation four years ago. The lightning speed responsiveness to service requests as well as the quality of service provision was excellent. You have developed superior products and solutions.
As South Africa’s first honorary Professor in Supply Chain Management focusing on service excellence and a judge for over 19 years in the South African Logistics Achiever Awards rewarding excellence in logistics/supply chain management, I take a keen interest in the service component of organizations where we judge and assess what is world-class or not. In this regard, Radiant Glass Concepts – Radiant Skylights provides on a consistent basis a predictable and reliable service with responsiveness and a strong DRIVE which is commendable and a fine example to others in the building/construction Industry to follow on reliability delivering ahead of expectations.
Compliments to you as you have set the tone for fine leadership
Please convey my compliments and appreciation to your fantastic team that came on site as well
Without hesitation I can recommend Radiant Glass Concepts – Radiant Skylights for World Class Excellence.
Thanks again for your consistent professional and impeccable service !!
Its always a pleasure dealing with you !!
I thought it appropriate that I should compliment you and your teams for your professionalism in executing the work at our house.
Sadly these days it is rare to get the kind of experience that I have had with your team. Your team was great!! Everything you committed to doing you did and, where there were hiccups, you communicated in time.
I would happily recommend you to other people looking to undertake projects similar to mine